Situation\>)[* Problem Statement ](<#\
Problem Statement\>)[* Approach ](<#\
Approach\>)[* Outcome ](<#\
Outcome\>)  Industry B2B E-Commerce  Location India  Services Product Development DevOps Solution Want to know more? [Get in Touch](https://incentius.com/contact/) Situation Humblx is a next-generation digital housekeeping software for hospitals and large facilities to track their day-to-day housekeeping activities. Housekeeping is still largely driven by paper-based processes for tracking the attendance of employees, allocating and managing tasks and other operational activities of the housekeeping team. Humblx identified this as an opportunity to assist facility managers and housekeeping staff in managing their daily operations. Their team developed a platform that digitally transformed the operational part of housekeeping processes. Dedicated efforts of over a couple of years yielded results when they managed to sign up one of the biggest hospitals in the country. However, there was a decent level of customization needed to align the housekeeping software offerings with the hospital’s needs. Problem Statement While the hospital had signed up based on the existing feature set, several other use cases/scenarios needed to be addressed using the housekeeping software. Humblx needed a range of features to be developed for the same and within a defined timeline which seemed to be a challenging task. Any delay in rolling these out would have meant a delay in the go-live and would have put the entire project in jeopardy. Given the nature of the features to be developed, there was a need for a team specialized and experienced with the latest technology stack who could expedite the development process. Approach It started with understanding the current setup and business problems that were to be solved. A list of all the open items comprising existing issues and desired changes in terms of features and enhancements were created and distributed in 3 cycles of each month. The first cycle with the most critical items was picked and then prioritized based on effort estimation. With this, the Incentius team started knocking them off one by one and, in the process, also connected the missing pieces of the puzzle, i.e., aligning the code with the business. This helped the team be more consultative, which was visible in the eventual outcome that comprised of developing visual dashboards for admins to track app and staff performance with users’ in-app behavior. This was a critical feature that helped admins identify the most navigated and used functionality within the housekeeping software. Outcome A highly visual dashboard for client admins to get a better understanding of housekeeping activities and the overall efficiency of the staff. Task Management capability to easily track the ongoing housekeeping activities along with ownership. Other features like shift scheduling, real-time issues notification, issue-based ticketing with automated escalations, and a detailed analytics report of monthly performance were built to provide a pleasant experience like never before for the client. Lastly, Humblx could focus on expanding its business, leaving the technical aspects of the housekeeping software to Incentius. ## Contact Information Drop us your details. We'd love to have a chat with you to understand how we can collaborate in building a strong data backbone for your organization.  Office No.201B, 2nd Floor, Beta-1, Giga Space IT Park, Viman Nagar, Pune - 411014, Maharashtra, India  [info@incentius.com](mailto:info@incentius.com)  [+1 (302) 415 3208](tel:+13024153208) ### Sales Enquiries  [chetan.patel@incentius.com](mailto:chetan.patel@incentius.com) Your Name Your Business Email Your Phone Number Your Message Estimate Your Project Most Read  B2B Marketplace Case Study The B2B marketplace was facing significant challenges that hampered its growth and user satisfaction. The existing website had an ordinary design that failed to captivate users, and its lack of responsiveness on mobile devices led to a poor user experience for a significant portion of the user base who accessed the site via smartphones and tablets. [  Whayn : B2B E-Commerce Platform B2B E-Commerce platform for medical consumables with integrated supply chain management. This includes workflows for variety of users such as suppliers, dealers, sales representatives, business admin, hospitals, etc. ](/whayn/)[  Test Helper An Edtech platform designed to help schools assess the performance of both students and teachers. It allows teachers to assign tests to students on specific subjects or concepts, and provides a thorough analysis of performance to schools. This helps schools track progress and identify areas for improvement. ](/testhelper-testing-platform/) ## We use cookies We use cookies to improve site. Some cookies are necessary for our website and services to function properly. Other cookies are optional and help personalize your experience, including advertising and analytics.You can consent to all cookies or decline all optional cookies. Without a selection, our default cookie settings will apply. I agree I decline [](/) Incentius is a technology and professional services company providing analytics, operations and product engineering services. 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